Privacy Policy

SSISKCON GMH LLC ("SSISKCON", "we", "us") operates the website ssiskcon.com. This policy explains how we collect, use, and protect your personal data when you use our website or purchase our products.

What Data We Collect

Identity and contact data: Name, email address, phone number
Shipping data: Delivery address
Payment data: Payment is processed by Razorpay. We do not store your card details on our servers.
Usage data: Pages visited, products viewed, time spent on site — collected via cookies and analytics tools
Communications: Messages you send via our contact form

How We Use Your Data

To process and fulfil your orders
To send order confirmations and shipping updates
To respond to customer support enquiries
To send marketing emails (only with your explicit consent)
To analyse site traffic and improve our website (anonymised)

Third Parties

We share data with the following third parties, each operating under their own privacy policies:

Razorpay: Payment processing
Google Analytics (via GTM): Website analytics
Microsoft Clarity (via GTM): Session recording and heatmaps
Meta Pixel (via GTM): Advertising measurement and retargeting

Cookies

Essential cookies: Cart contents and session data — required for the site to function
Analytics cookies: Google Analytics 4 via GTM — help us understand how visitors use the site
Advertising cookies: Meta Pixel via GTM — used for ad measurement and retargeting. EU/UK users are entitled to consent before these are set.

Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

Data Retention

Order data is retained for 7 years in accordance with US tax and legal requirements
Marketing data is retained until you unsubscribe
Contact form data is retained for 2 years

Contact

For privacy matters: [email protected]
SSISKCON GMH LLC, 1309 Coffeen Avenue Suite 1200, Sheridan, Wyoming 82801, USA

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